Last Updated: August 8, 2026
AsiaQuartz respects the privacy of visitors, customers, suppliers, and business contacts who use our website or communicate with us.
This Privacy Policy explains how information may be collected, used, stored, and shared when you visit asiaquartz.com, submit an inquiry, request samples or pricing, upload project information, or otherwise communicate with AsiaQuartz.
1. Who We Are
AsiaQuartz is a B2B quartz and engineered surface supply business serving importers, distributors, fabricators, builders, contractors, developers, and project buyers.
Our website is:
For privacy-related questions, you may contact us through our Contact Us page:
2. Information We May Collect
Depending on how you use the website, we may collect information that you voluntarily provide, including:
- Name
- Company name
- Business email address
- Telephone or WhatsApp number
- Country or region
- Buyer or company type
- Product interests
- Estimated order quantity
- Destination market
- Project schedule
- Requested samples
- Product specifications
- Dimensions, thicknesses, finishes, and other technical requirements
- Messages and other information included in your inquiry
We may also collect limited technical information automatically when you visit the website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Referring page or website
- Pages viewed
- Approximate location derived from technical information
- Website interaction and performance data
3. Inquiry, RFQ and Project Information
When you request a quotation, supply review, sample, or project evaluation, you may provide additional business information such as:
- Product reference images
- Architectural drawings
- Project drawings
- Cut-to-size drawings
- Specifications
- Material schedules
- Sample references
- Target quantities
- Packing requirements
- QC requirements
- Destination and shipping information
- Requested compliance or technical documents
We use this information to understand your requirements and evaluate suitable product, production, QC, packing, documentation, and supply options.
Please avoid submitting personal information that is not necessary for your business inquiry.
4. How We Use Information
We may use information collected through the website or business communications to:
- Respond to inquiries
- Prepare quotations
- Review product requirements
- Arrange samples
- Evaluate available production options
- Review MOQ and order quantities
- Coordinate technical specifications
- Review QC requirements
- Prepare or review product documentation
- Plan packing and shipment
- Communicate about orders and projects
- Provide customer and after-sales support
- Improve website content and user experience
- Analyze website performance
- Prevent spam, fraud, abuse, and security threats
- Maintain business and transaction records
- Comply with applicable legal or regulatory obligations
We do not use information submitted through an RFQ or project inquiry for purposes unrelated to the legitimate business relationship without an appropriate basis.
5. Legal Bases for Processing
Where applicable under data protection laws, including the GDPR or UK GDPR, we may process personal information on one or more of the following bases:
- Your consent
- Taking steps at your request before entering into a business relationship or contract
- Performance of a contract
- Our legitimate interests in operating and improving our B2B business
- Fraud prevention and website security
- Compliance with legal or regulatory obligations
Where processing is based on consent, you may withdraw that consent where applicable.
6. Cookies and Similar Technologies
AsiaQuartz may use cookies and similar technologies to support website operation, improve performance, remember preferences, understand website usage, and protect the website from abuse.
Cookies may include:
Essential cookies
Used for core website functionality, security, form operation, and technical performance.
Preference cookies
Used to remember certain website or language preferences where applicable.
Analytics and performance cookies
May be used to understand how visitors find and use the website, which pages are viewed, and how website performance can be improved.
Where required by applicable law, non-essential cookies will be used subject to the appropriate consent or preference mechanism.
You may also control certain cookies through your browser settings.
7. Analytics and Website Performance
We may use website analytics, performance measurement, security, or similar services to understand website traffic and improve the website.
These services may process technical information such as:
- IP address
- Device information
- Browser information
- Page views
- Referral source
- Session information
- Website interactions
The information collected depends on the services enabled on the website and their applicable privacy settings.
8. How We May Share Information
AsiaQuartz does not sell personal information for monetary consideration.
We may share information only where reasonably necessary for legitimate business or website operations, including with:
- Website hosting and infrastructure providers
- Email and communication service providers
- Website form and security providers
- Analytics and performance service providers
- Qualified production or supply partners
- Quality-control or inspection service providers
- Testing laboratories where relevant
- Logistics and shipping service providers
- Professional advisers
- Government, regulatory, customs, or legal authorities where required by law
For product inquiries and orders, relevant technical and business information may be shared with an approved production or supply partner when necessary to evaluate manufacturing capability, specifications, pricing, samples, QC, packing, or delivery.
Only information reasonably necessary for the relevant purpose should be shared.
9. International Data Transfers
AsiaQuartz serves international B2B buyers and coordinates supply activities across different markets.
As a result, information may be processed or accessed in countries other than the country where you are located, including where our business operations, hosting providers, service providers, production partners, logistics providers, or other relevant parties operate.
Where required by applicable law, appropriate measures should be used to protect personal information transferred internationally.
10. Data Retention
We retain personal and business contact information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Responding to inquiries
- Maintaining customer or supplier relationships
- Preparing quotations
- Managing samples
- Managing orders and projects
- Maintaining QC and shipment records
- Resolving disputes
- Meeting accounting, tax, legal, or regulatory requirements
Retention periods may vary depending on the type of information and the nature of the business relationship.
Information that is no longer reasonably required may be deleted, anonymized, or securely archived where appropriate.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing relies on consent
- Request a copy of certain information
- Lodge a complaint with an applicable data protection authority
These rights are subject to applicable legal limitations and exceptions.
To make a privacy request, please contact AsiaQuartz through our Contact Us page and clearly identify the nature of your request.
12. California Privacy Rights
Where applicable, California residents may have additional rights under California privacy laws, including rights relating to access, correction, deletion, and certain disclosures concerning personal information.
AsiaQuartz does not sell personal information for monetary consideration.
If applicable law treats certain analytics or advertising-related disclosures as a form of “sharing,” appropriate rights or preference mechanisms will be provided where legally required.
13. Business Communications
If you contact AsiaQuartz about products, samples, pricing, projects, or supply programs, we may use the contact information you provide to respond to that inquiry and for reasonable follow-up related to the business request.
We may also retain correspondence where necessary for quotation, project, QC, shipment, contractual, legal, or business-record purposes.
You may ask us to stop non-essential marketing communications at any time.
Transactional or business communications necessary for an active inquiry, quotation, order, shipment, or contractual relationship may still be sent where appropriate.
14. Data Security
We use reasonable administrative and technical measures intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, data transmission, or storage system can be guaranteed to be completely secure.
Users should avoid sending unnecessary sensitive personal information through website forms or ordinary email.
15. Third-Party Links
The AsiaQuartz website may contain links to third-party websites, platforms, social networks, laboratories, logistics providers, regulatory sources, or other external resources.
We are not responsible for the privacy practices, security, or content of third-party websites.
Users should review the applicable privacy policies of those third parties.
16. Children’s Privacy
AsiaQuartz is a B2B website intended for professional and commercial users.
Our services are not directed to children, and we do not knowingly seek to collect personal information from children through ordinary business inquiries.
If we become aware that personal information from a child has been submitted inappropriately, we may take reasonable steps to remove it.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Website functionality
- Business practices
- Service providers
- Data-processing activities
- Legal or regulatory requirements
The latest version will be published on this page with an updated revision date.
18. Contact Us
If you have questions about this Privacy Policy, the information we hold, or a privacy-related request, please contact AsiaQuartz through:
When contacting us about a privacy request, please provide enough information for us to identify the relevant communication or record without submitting unnecessary sensitive information.